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FAQ

If you need assistance related to your account, we can help. Choose from one of the sources below.

  • Step 1. Create an account by signing in
  • Step 2: List your item for sale
  • Step 3: We sell your collectible to a buyer through our network
  • Step 4: You donate the full sale to a non-profit organization
  • Step 5: Qualify for a donation after donating on Mueshi!

Donate your items by completing our seller form and our team will contact you within 48 hours to help you sell your items

We love the work we do. Currently our areas of focus for nonprofits are the following: Animals, Healthcare, Education, STEM, Medical Initiatives, Homelessness and more.

Yes! That’s how you qualify for a tax write-off!

Contact our sales team here: support@mueshi.io

We don’t accept refunds, seeing that all parties are fully aware in advanced that proceeds from the sale are donated to nonprofit organizations

You have 5 days to confirm your order post time stamped delivery or a lack of communication means automatic acceptance

If you have a specific charity in mine that you would like to benefit from the sale of your item. We can help you facilitate that transaction. Just email our support team here: support@mueshi.io

Sellers are verified by the Mueshi sales team. We also check if items have real serial numbers made by the manufacturer, insurance documents (if relevant), and appraisal paperwork (if relevant).

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